Delivery Information

Delivery Information

 

Thank you for visiting and shopping at Bettys Woolcraft . Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 
Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped.


Damages

 

Bettys Woolcraft is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside the mainland U.K.

 

Returns Policy

 

We only accept returns for unopened, un damaged goods. Please call us on 01382 202 776 for returns.